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The Plot
by Dr. Lynne Curry

Question:
The co-workers in my last job plotted to get rid of me. I could never figure out why they didn’t like me but they definitely did whatever they could to make sure I didn’t succeed. They forgot to give me crucial phone messages, gave me incorrect information when I asked how things worked and told the boss I was difficult to deal. They iced me out at office social functions and made my life a living hell. I finally quit even though I liked my boss.

I’m glad to be gone from there but the more I think about the situation, the more I want to get back at them. I’ve been told to forget it and move on but these people cost me months of anguish. Now, they’re all happy and I’m the one forced to move on even when I wasn’t the one to blame. I’m not a mean person but I wish there was a way I could get back at them.

Should I write a letter to my former boss -- who wasn’t part of the problem – and let her know what they’re like? Can you think of anything else or anyway to convince her this went on? My new co-worker, who likes me a lot, caught me crying in the bathroom Friday and when she asked what the problem was I told her and she said to call you. Can you help?

Answer:
Sure – write your letter, making it as factual as possible, mail it (or don’t) and then forget your former coworkers. Every time you think about them you pick at a scab, and re-open the wound.

Revenge tastes sweet, but not as sweet as success. You have a new co-worker who likes you and a job at which you can succeed. Go for the big reward. Make your future great.

Question:
I have no memory for names and I’ve sometimes embarrassed myself by not remembering the name of a co-worker I later saw at a social event, but it hasn’t ever caused me a job problem until now. Our company employs thirty contractors who come into the office sporadically to pick up their assignments. When they come in the door, they expect me to greet them and hand them their packets.

This morning, my boss called me into the office and said that several contractors have complained that I’ve been here three months and still ask "and your name?" when they greet me. When I told him I didn’t realize he’d expect me to know them all by name, he said that since he traveled a great deal he needs the contractors to get used to dealing with me and not him. He said I need to learn their names and who they are so they’ll feel more comfortable dealing with me in his absence. He also said I’d given Tom’s packet to Peter and Peter had read confidential material before realizing the error. I really like this job and need some help with these names.

Answer:
If you can remember faces, you can remember names.

First, although few people realize it, our minds house names in a "visual" and not a "verbal" area of memory. Thus, you can more easily remember names by mentally spelling them than by saying them. So, the next time you meet "Tom," just look at him and let yourself imagine the letters "T-O-M" right above his head. While this may sound silly, it works.

Second, because repetition aids memory, the next time you meet someone, use his name several times in conversation. If you doubt the value of repetition, ask yourself, "I" before "E" except after . . . and chances are you’ll think "C," because you repeated this phrase over and over in second grade.

Third, start engaging the contractors in brief conversations about their work. Because most of us forget meaningless information, when you learn about each contractor, you increase your chances of remembering his name.

Fourth, test yourself. Before you leave for the evening each day, think back on the day and bring to mind the contractors who visited. Let yourself see each face in your memory and then state the names. According to researchers, self-testing increases long-term retention by 70%.

Try these three strategies for two days and if you don’t improve your name retention, bring a camera to work and ask each contractor if you can take a photo. Then, create a photo gallery cheat sheet and place it on your desk until you’ve memorized every name.

 

 
 
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