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Questions
by Dr. Lynne Curry

Question:
One of my employees bikes to work. Although she arrives just before 8 a.m., she then spends the next twenty minutes changing into her "work clothes" and making herself tea brewed from leaves and only then is she ready for work. This drives me crazy. When I’ve talked with her about it, she says she assumes I don’t want her "smelly" all day and since she bikes to work, she needs to change clothes first. She insists I wouldn’t be so grouchy if I drank tea instead of coffee. To cut to the chase, do I have to pay her for her clothes-changing time if she manages to arrive on time but "smelly"?

Answer:
No and you don’t need to choose between smelly and on time. Your employee needs to arrive earlier and do her clothes changing before her workday starts. According to the Fair Labor Standards Act (FLSA) employers who require employees to put on special protective gear to safely do their job may need to pay employees for their clothes changing time. When employees change clothes on work time for their own convenience, they’re on their own, unpaid time.

By the way, you’ve told me your side of the story – what about hers? For example, if she’s a great employee, does it matter if she brews tea? And, if she’s not, don’t let small issues like how she makes tea derail you -- tackle the real issues.

Question:
Two of my co-workers really want a third one, "Paula," to leave. They don’t have any real issues, they just don’t like her. So they keep going to my boss and complaining about stupid things, like the fact that Paula wears sandals (they say her feet smell) and that she eats at her desk (they say she gets tomato sauce all over papers and shouldn’t get paid for time spent eating).

My problem – I like Paula and don’t want her to leave. So I don’t want to tell her what the other two are saying because if she feels unwanted she may decide to leave. Also, my two coworkers cornered me this morning complaining about Paula and asked me where my loyalty lay. I said my loyalty lay with everyone, that I had no issues with them or with Paula. Now I realize I’m on the outs too and I don’t like it. I’ve been trying to stay out of their way. Should I tell my boss what’s going on? Should I just let things go?

Answer:
Before you tell your boss anything, try your best to fix things with the gang of two. Employees who involve their bosses as their first resort risk losing their co-workers’ respect. Also, no boss can force employees to treat others "in," however, employees can themselves create an "in" relationship with their co-workers through honest communication.

Ask the two co-workers who cornered you if you can have lunch tomorrow with them. If they ask why, tell them you want good relations with them and think that by going to lunch you’ll have a chance to get to know each other better. If they don’t want to go to lunch with you, fine. Just continue to treat them in the way you want them to treat you – positively and with respect. You can best take down a wall if you don’t put one up yourself. If they take you up on your lunch invitation, use the time to develop a better relationship with them so they’ll understand you’re not "against" them simply because you’re not against Paula.

Next, if you want Paula to stay, tell her you like her. Too often, employees take co-workers they value for granted. A few "you’re a lot of fun to work with, I’m really glad you’re here " comments from one co-worker can effectively counterbalance other co-workers’ negativity. Also, since you like Paula, help her out by telling her the truth about small habits she may want to fix. If your co-workers restrict their eating to the lunch hour, they have at least one legitimate grievance – that Paula eats at her desk on paid time. You might mention this to her before your boss does.

Finally, if your efforts to bridge the gap with your co-workers doesn’t work and they continue to gang up on Paula, you need to talk with your boss. Employees often see more of what’s really going on than do employers and as a co-worker you have a responsibility when you see a fellow employee scapegoated.

 

 
 
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