Do two of your employees or departments “not play well with others?”
Here’s our process for helping resolve festering situations. For two or three person conflicts, we meet with each individual and facilitate a session. The deliverables? – improved communications & interactions; defused conflict AND a set of operating agreements that keep the duo or trio on track.
When conflicts arise between departments, we follow a different process. First, we learn the issues; then we design a facilitated meeting that address the issues of rub and reminds everyone of the real benefits of improved relations.