Client surveys

 

Have you ever…
  • Wondered what your clients really think?
  • Wondered why you really win (or lose out) in bid situations?
  • Do you want to make sure your company holds on to your best clients and customers?

We regularly conduct client surveys for engineering, construction, architectural, computer, retail and other firms. In a client survey, we call a sampling of your clients and ask key questions. In terms of unsolicited testimonials, Bill Tatom said the client survey was the “best consulting money I ever spent;” Mark Pfeffer at KPB said “one comment was worth the entire cost of the survey;” and AMC Engineers landed a large project as the result of one question “are you familiar with AMC’s other services”?

Our clients find these surveys so valuable that most repeat the process every two to three years.