Mike Conway, associate consultant based in Juneau, is an enthusiastic leadership and management specialist skilled at facilitating team-building, strategic planning and management work sessions.
In addition to his skills in facilitation and meeting conflict resolution, Conway provides executive mentoring and coaching and performance measures development and implementation.
Mr. Conway is a retired Coast Guard commander and former State of Alaska director with 32 years experience in leadership and management in environmental protection, marine safety, emergency management, strategic planning, and homeland security. During his 20-year Coast Guard career, he served as commanding officer of three units, including one multi-mission patrol vessel out of Port Angeles, Washington and two Captains of the Port (COTP) / Federal On Scene Coordinator (FOSC) positions. He concluded his military career at Coast Guard Headquarters assigned as a Strategic Planner for the Commandant. Of particular note, he was assigned as the operations director for response operations in the early days of the tanker EXXON VALDEZ oil spill in Prince William Sound.
Upon retiring from the Coast Guard, Mr. Conway joined the Alaska Department of Environmental Conservation (DEC). During his 12 years working in DEC, he served as director of the Spill Prevention and Response Division, Air and Water Quality Division, and Statewide Public Service Division. During many of his assignments, he led DEC in disaster emergency response activities, including State on Scene Coordinator for oil spills, Co-Chair of the Alaska State Emergency Response Commission (SERC), and DEC homeland security coordinator. Frequently, he was assigned as team leader for major complex and contentious projects involving diverse stakeholders.
Since retiring from DEC in July 2003, Mike has worked as a maritime security consultant for the Alaska Marine Highway System and many Alaska maritime operators. For TGC clients, Conway has facilitated large scale conferences and public meetings involving controversial issues, conducted Board and management strategic planning and team-building sessions and served as executive coach to senior managers.
Mr. Conway is a graduate of the U.S. Coast Guard Academy and holds a Master of Science in Natural Resources Administration from the University of Michigan. He has lived in Juneau since 1985 with his wife, Christy. They have five children and three grandchildren.
Pattie Moeller, Senior Associate
Pattie Moellers 10-year career in technology includes department restructuring; enterprise resource planning selection, design and implementation; change management; complete communication/technical infrastructure re-design; several FDA, ISO, and SEC audits for private and public sector companies and for company mergers. As is the case for any technological positions, change is a normal occurrence. Pattie has learned through experience that a success factor in any project involves managing the change with good analysis, documentation, buy-in and training.
Pattie is currently completing a large ERP project for student information and financial systems; projected to save the university more than $250,000 per year. Part of the success of the overall project included identifying prior business processes; finding pain points and creating new processes based on good business practices using technology as a tool and not the rule.
Pattie completes major technology and department re-structuring by first evaluating expectations of key stakeholders and those directly and indirectly involved and then assessing the technology used, and framing this into an implemented get-well plan. Pattie worked on several committees to effect a change in attitude both towards the department and towards technology in general. Her biggest hurtle was to communicate technology as a tool and not a hindrance. In several cases, when she and others learned technology was handicapping efforts, she made technological and design changes. Pattie assisted others to accomplish this goal through direct communication and buy-in into the mission and change effort.