|
The Kenai River Special Management Area Advisory Board had made a decision in 2007 to hold a Board Development Training Workshop to assist it in a number of ways.
With a 12-member citizen's board, the defining of what issues and problems to address would not be easy and not decided by any one member. Lynne was able to walk into this workshop with a general idea of what we were looking for, and through a very professional and experienced process, she was able to engage each member in determining and focusing on the common ground that the board stood for and then work through more and more complex issues.
This workshop looked daunting from the amount of issues this board has to deal with, but Lynne was able to capture the overarching problems and helped guide the board through a process that would improve our communication, help us deal with conflict better and define our methods for decision making.
I believe each board member felt the workshop was well worth everyone's time and the investment necessary to have Lynne facilitate!
Jack Sinclair
Lynne and Angie, thanks for all of your help in facilitating the JPO meetings recently. I think the process worked very well and am pleased with the outcome. I will highly recommend you to others needing facilitation services.
Mike Thompson, State Pipeline Coordinator
Lynne Curry has done a wonderful job in our “Team Building” sessions, especially in drawing out employees that weren’t comfortable in a team atmosphere. Everyone I spoke with felt that Lynne really made the Team Building sessions worthwhile and many employees later thanked me for the program and how helpful they thought it was. I think our employees had fun while they learned how important their co-workers contributions are. We hope to see renewed enthusiasm at K&L as a result of these sessions.
Don Grasse, K & L Distributors
As a new supervisor I found all of the material useful. Lynne was excellent and showed great energy which helped keep everyone focused and involved.
John Bush, Meridian Management, Inc.
Lynne taught two sessions of "Effective Business Writing" for my frontline customer service staff this week. Although I don't think my staff necessarily looked forward to the subject matter, they were enthusiastic about Lynne being the presenter. Lynne's enthusiasm and authenticity coupled with top-quality content and instructional ability makes even grammar fun!
She tailored her material to accommodate our specific questions regarding: concise writing, email style for business, getting to the point, and getting compliance from members in response to written correspondence. Her prepared materials covered the writing process itself, writing using active language, eliminating jargon, clutter, and unnecessary words, getting started, developing effective paragraphs, and sounding human, while still writing in a professional style.
The most effective part of her training is her ability to connect with the students, tailor her instruction to fit with their level of knowledge, and then to have them practice each technique taught. Incorporating practice into the instruction is what makes the subject matter "real" to staff and greatly enhances their retention of and most importantly, use of the material in their daily work.
This is the second set of training sessions I've had Lynne do for my staff and I plan to use her again in the future. These are training dollars very well-spent.
Teresa Kurka, Manager, Customer Service, Chugach Electric Association, Inc.
I want to thank you for everything you have done thus far assisting the Pacific Disaster Center (PDC) in building a more effective working environment and managing a challenging organizational change at our center.
The Team Building Retreats, which you so professionally facilitated, were exciting and constructive. They allowed the PDC staff to examine and understand themselves, co-workers, and the PDC mission in the context of a more effective team environment. They also helped the PDC view itself as its stakeholders and customers do, a particularly interesting and often overlooked perspective without professional facilitation. I am happy to say that the results to date have enabled PDC to better understand which internal and external processes were working (and which were not) and most importantly, define and implement solutions to improve both internal efficiency and overall value to our customers.
Your ability to assess and work with the many different personalities, issues, and complex situations has been quite impressive. This, along with your professionalism, skilled approach to problem solving, and your level of understanding of issues engenders a tremendous sense of assurance among the participants during, and after, the working sessions. This ultimately has had a very positive influence on the PDC staff.
Thank you again for the particularly beneficial sessions. We look forward to continued collaboration with you and The Growth Company as we move forward implementing changes at the PDC.
Earnest D. Paylor, II, Ph.D., Program Director
Lynn, I truly enjoyed your training session. I have never felt so uplifted and ready for the world. I can’t help but to tell you I thought “Oh Brother” another training session when I heard you were coming. I’m sooo glad I was there and was able to attend. I believe what you do is YOUR calling and I believe all work place environments need a session or two from you quarterly. Thanks so much for coming and teaching up how to match, communicate, and conquer.
Sarah
Lynne - Thank you so much for taking the time to work with our staff last week! The conference evaluations that I received consistently rated your session as the most valuable to our staff. Even a few of the tough and burly maintenance guys found that they learned some important tools they can use on and off the job. As one of them stated (with a smile): "When you see me stop, take a breath and pause, start looking for smoke coming out of my ears because that means I'm about to
blow!"
I hope that we'll be able to take advantage of your wealth of knowledge and rich expertise on future occasions. Thanks again for helping to make our conference successful! Anchorage is sure lucky to have someone as talented as you living right here!
Chris
I want to take just a moment to let you know how much our managerial staff at Guardian Security Systems, Inc. appreciated and enjoyed your program on Sexual Harassment. It was not only informative but the interactive environment you developed actually reached out and grabbed our manager’s attention.
On a personal note I would like to thank you for touching on problematic subjects that typically aren’t considered harassment. Your gentle guidance on each subject got through where I would not have been taken seriously.
Your seminar was the best that I have ever attended; I feel this was money well spent.
Thank you once again.
Ned E. Hahn, President, Guardian Security Systems, Inc.
Horizon Lines managers on Lynne's Time Management training:
"Energetic, inspirational, maintains her audience attention by getting everyone involved!!"
"Lynne’s great! I like her energy, great delivery and complete control of the subjects she discusses."
"Again, I like Lynne's energy and the way she shares her experiences with the class."
"I think Lynne is an excellent instructor. She keeps us on task, makes sure all our concerns are addressed, and reinforces the skills learned."
"Lynne is great…the class interaction keeps everybody interested. The class flew by today; I wanted to hear more about
the ’Triangle.’"
"As always, I enjoy the instructor, she displays high energy, keeps you focus, and gives you the I-can-accomplish-anything attitude. Her classes are well prepared and a joy to be in. Other instructors would benefit from her techniques and joyful personality."
"I have had sessions with Lynn at my old place of employment. I always find her animated, aware and tuned into what we need as an audience. She does an excellent job of keeping us all involved and making us aware of how we can use what she has taught us. I enjoy learning from her."
"GOOD JOB , WITH PRECISE EXAMPLES TO BACK UP HER STATEMENTS!!!!"
"Lynne puts a personal touch in her sessions by using real life stories that not only amuse, but make you think and store them away for future reference. I am always amazed at the scope of knowledge she has in the business and personal arenas. I appreciate Lynne's sincerity, thoughfulness, and energy. She makes you want to attend the training sessions – they are more like experiencing life situations and learning how to adjust or accept."
“Lynn is highly energetic and keeps the class involved in what she is attempting to impart - very observant and reflects that she loves what she is doing.”
“Lynne’s a great bundle of energy. Her presentation was innovative and interesting. She interacted with the group extremely well!”
“I liked the class and the style of presentation. I felt it was every bit as important to have a gathering of management in one room to take in how we think and how we operate.”
“I really felt Lynne's energy flow through to me. Great trainer!”
“Lynne does a great job of keeping our attention by moving fast and having such interesting materials.”
“I found Lynne to be a very focused and dynamic trainer. I was never bored and she kept us completely on track. With our wiggly group - that is high praise!”
“Lynne was great, I thought her energy and creativity made the two hour session fly by. It is obvious she knows her stuff and she also knows people. By getting us all involved, she created excitement for the group, which put a real positive spin on the Seminar.”
“I think Lynne did a great job at teaching. She keep the material and techniques part of our everyday life experience. Great class interaction.”
“Lynne, is an excellent trainer, and very personable. Her high energy level was felt throughout the class which kept me focus and energized. I look forward to attending her next class.”
“The trainer was very energetic, positive and conveys there is hope for us all.”
“Lynne set a good example for how we should accomplish our work. She knew she had 2 hours to complete the class and help us get something out of it. She was very tactful at getting our attention and keeping it. She was clear, concise and put the lessons in terms that we could relate. She also explained the right & left brained people and how we are unique but can still accomplish good time management. I feel like this class came at a good time for me. Lynne caught my interest, held it and motivated me to work on my time management skills. I'm looking forward to future sessions with her.”
“The trainer is great! Very enthusiastic, interesting, and easy to work with. I am looking forward to the next 6 sessions!”
“I think she is very good. Has great ideas & insight. Enjoyed her presentation, it moves & keeps your attention.”
October 28, 2004
To Whom It May Concern:
The Growth Company has provided services to RIM Architects since 1999. Specifically, Lynne Curry has provided effective services to our firm including strategic planning, organizational change, evolution management, coaching for senior staff and owners, team building strategies, communication enhancement, conflict resolution as well as evolution of management structure and ownership transition and training. In addition, the Growth Company has provided a broad range of Human Resources-on-Call services.
Lynne and her team have earned a high level of respect and trust from RIM Architects and we use the diverse services available from The Growth Company on a consistent basis.
Lynne Curry’s ability to facilitate our work sessions, keep us focused and on task, assess specific needs of our firm and recommend or develop training tailored to those needs has been invaluable to the successful evolution of our company.
Without exception, we are pleased with The Growth Company’s service and without reservation recommend them to other companies who are seeking experienced, highly professional and effective services of this nature.
Sincerely,
Larry S. Cash, AIA NCARB
President/CEO
RIM Architects
September 16, 2004
Re: Letter of Recommendation
To Whom It May Concern;
The Child Development Division at RurAL CAP, as well as other divisions, has contracted with Lynne Curry, PhD, to provide training to our staff. Recently, Lynne provided training on “The Human Side of Supervision” for our Head Start Site Directors, Regional Mangers and Coordinators (about 60 people) during our Pre Service training in August. Staff evaluations rated the training Lynne provided as the highest of all trainings offered during our week-long Pre Service. Most evaluations contained comments regarding having Lynne return to conduct future training’s, and some wanted her available to them at sites.
RurAL CAP operates Head Start programs through out the state of Alaska; from St. Lawrence Island to Ketchikan and all parts in between. We have a very diverse staff; culturally, ethnically, with varied educational backgrounds and learning styles. Lynne did an outstanding job of preparing for the training in advance and providing a training that was met the diverse needs of the entire group. She met with Regional Managers ahead of time to understand the topics and issues that they wanted on the agenda. She began the training with a quick assessment of what all participants wanted to gain from the sessions. During the training, she has an amazing ability to connect with people. She listens carefully with her ears and her eyes, and does an outstanding job of matching her presentation to what the participants need.
Planning training for our Head Start site directors is very difficult, trying to find people who can train to a diverse audience and learning styles. Lynne had the full attention of everyone in the room – you could have heard a pin drop. We couldn’t have been happier with Lynne’s work, we are already seeing her training being put into practice. We will definitely call on her for the future!
Sincerely;
Debra Bruneau
Systems Leader, RurAL CAP Child Development Division
I have attended several of Lynne Curry’s training seminars through The Growth Company. Lynne is energetic, dynamic and truly a great speaker. Lynne’s creative teaching style not only makes it easy for you to comprehend but also helps you to retain the information she teaches for years to come. Lynne Curry’s seminars have not only impacted how I deal with my work environment but also my personal life. If you have not attended a Lynne Curry seminar you are definitely missing out. I highly recommend The Growth Company for companies that want to train their employees or for anyone who is seeking personal growth.
Jeri L. King
“Lynne teaches skills that are easy to apply in our real world settings. I noticed that light bulbs were “popping on”, not only for me but for everyone in the room. I have kept the handouts she provided on my desk. I have referred to them several times in the last week. Normally seminar material gets filed on a shelf. NOT THIS TIME."
Ellen Cloudy, EHS-Alaska, Inc.
I have had the pleasure of working with The Growth Company to provide
leadership, customer service, dealing with difficult situations and a
variety of training for employees of the Alaska Railroad during the past five years. The Growth Company has always provided "top notch" training that our employees learn from and enjoy. Lynne and all of the staff are great to work with and I recommend The Growth Company for all of your training needs.
Adrie A. Setten. Director, Passenger Operations, Alaska Railroad
Just a quick comment... I have been to several of your (Lynne's) seminars that have sponsored by previous employers and have always found them to be very insightful, informative, useful, and entertaining. I follow your column on a very regular basis and, like your seminars, always find it very informative and useful.
Duane Spellecacy, AWWU
November 25, 2002
The Growth Company, Inc.
121 W. Fireweed Lane, Suite 175
Anchorage, AK 00503
To Whom It May Concern:
I can speak highly of the training provided to Wilder Construction’s managers and supervisors by The Growth Company, Inc. The fast and hard-hitting training covered a variety of topics.
The Growth Company and Lynne Curry understand the problems that supervisors face and focus on practical skills that can be put into place right away. The training was well-received and made a difference for the company.
Sincerely,
Bill Hopper, General Manager, Wilder Construction
I've known Lynne Curry for many years and have utilized her services through TCG many times,not only for myself, but for other members of my staff. TGC's topics, presentations and training are right on the money when it comes to business management strategies that are easy to recall and apply in practical application of the every day work setting.
Elizabeth Rensch, President & CEO, Analytica Alaska Inc.
Lynne Curry used a combination of practical lecture and group excercises to create a thought provoking dynamic within the class. Her great personal warmth and interesting speaking style hooked the class within minutes and her depth of knowledge on the subject was impressive. I would recommend this seminar to anyone that wishes to improve their leadership skills.
Maggie Strobbe, Account Manager, Kaiser, Whitlock, Rulien, LLC
"Lynne Curry and The Growth Company provided my Support Services Leadership Team with a tailored program in customer service that resulted in a 35% improvement in internal customer customer satisfaction the next rating cycle. Outstanding!"
Edwin G Fleming, Director, Program Integration, Strategic Human Resources
The leadership class I attended was superb! I now feel I understand my leadership style better and learned new insights and strategies for better managing my employees.
I would recommend any manager, team leader, supervisor to take this course. Anyone taking this course will truly benefit from it.
Deverette L. Williams CPOCPAC
Don't select Lynne if you want a typical management class. That's not what Lynne Curry delivers. Of course, she presents useful information ... but with a plus. She adds a unique flare to any classroom, providing humorous real-life and not so real-life examples. She keeps my interest. I can hardly wait to hear what she will say or write next (in class or her weekly article).
I've read Lynne's articles since 1991 and have picked up invaluable tips that I've applied in my work-world. I've witnessed countless presenters/professors during hundreds of hours of job-related and college courses over the past ten plus years. Lynne adds something to the classroom that I haven't seen too often. She bring energy and excitement to what she teaches. It's obvious to me that she believes in what she preaches and is eager to share with others.
You won't be disappointed if you pick Lynne Curry and The Growth Company for your organization's training needs.
Respectfully,
S. Kathy Mcbroom, M.S., Management & Program Analyst
And College Professor
RE: Mediation Training by Lynne Curry
In 1992, the Anchorage Board of REALTORS developed a mediation program as a service for our members. The purpose of the program is to assist buyers and sellers in resolving real estate related disputes through mediation. The mediators are members of the Board who volunteer their time as a mediator.
The Anchorage Board is responsible for training the mediators with the appropriate skills to be successful. Lynne Curry with the Growth Company has been conducting the mediation training since the program was established. She has successfully taught members of all skill levels the fundamentals of mediation. We have both experienced mediators and beginning mediators that benefit from her training.
The Board’s mediation program average success rate is 90%. I accredit this to the excellent hands on mediation training given by Lynne Curry.
If you have any questions, please feel free to contact me at 561-2338.
Sandy Forrest, Executive Officer, Anchorage Board of REALTORS
Dear Professional:
I've known Lynne Curry for several years. When the time came for our firm to
expand again, I thought we might be able to use her firms help with the
interview process. It turned out to be an excellent decision.
Lynne has some very specific training and skills that gave us an extra
advantage in finding just the right person for our team. Her presence helped
make the process flow much more smoothly. We were able to ask the right
follow-up questions to completely explore the key issues.
Oh, and she's a lot of fun.
I'm pleased to give The Growth Company my highest recommendation.
Russell Pounds, Principal, Pacific Rim Graphics
"Testimonials" by Forest Service personnel attending session by Lynne Curry.
Collected in an informal survey and paraphrased by Fred Clark.
- Lynne's concentration on challenging our patterns provided an uplifting
perspective on change.
- I appreciate the idea that I need to be 100% participating in order to
control the things I can, and to let go of the things I can't.
- Lynne has a great way of getting people out of their comfort zones -
comfortably.
WOW! What do we get to do next?????????
Fred Clark
Kathy Vogan, Premier Mortgage: I can’t tell you how much I enjoyed the seminar today. You did a great job getting everybody involved and really turned on to participating. The presentation was fast-paced and really interesting. I was actually sorry to have breaks.”
Jim Picard, Premier Mortgage: Lynne Curry is outstanding - even if she doubled her prices, I’d still hire her.”
“ . . . sending this letter of appreciation and praise for your outstanding efforts at our board and staff retreats. Our entire board of directors left your session invigorated and with a sense of mission . . . significant progress has been made in removing the barriers to communication and understanding among our staff.”
Marc Chapdelaine, San Mateo County Convention and Visitors Bureau:
"The training on leadership by Lynne Curry, The Growth Company, provides
practical and effective strategies to enhance managing individuals and
workgroups. Lynne is inspiring and dynamic in her presentation and makes
her seminars fun and interesting. I call on Lynne often for our management
training needs".
Mark Huber
I definitely recommend Lynne's training programs to deliver effective training to both experienced and inexperienced persons in a particular field. Lynne's training encompasses a variety of training methods ensuring that Lynne's students fully grasp the material and have the opportunity to test the material in a safe training environment.
With respect the the training I have experienced through mediation workshops, you effectively move through both basic and advanced concepts.
In addition to attending Lynne's training workshops, I have also attended advanced mediation/arbitration sessions sponsored by the National Association of Realtors through Northwestern School of Law and also a mediation/arbitration summer session through the Private Adjudication Center of Duke Law School. I am certified by the National Association of Realtors to mediate business disbutes nationwide for NAR. I include this information to underscore my statement below.
Anyone or any organization that retains Lynne's services to facilitate a training program, especially a program designed to deal with resolving disputes, will benefit from Lynne's efforts.
If anyone wants to discuss my recommendation in person, please have them contact me. I will be more than happy to expand on my recommendation and endorsement of the value of your training services.
Charles Sandberg, ABR, CCIM, CRS, GRI
Broker/Mediator
ERA Real Estate Center
NAR National Director - Alaska
907.550.5100
Re: Lynne Curry
The Growth Company
To whom it may concern:
Lynne Curry has conducted several classes for the Anchorage Board of Realtors on the subject of mediation. There are a number of members, myself included, who have had extensive training in the area of both mediation and negotiation. I can assure you that Lynne’s skills as both a trainer and negotiator put her in a category by herself. She’s one of the best instructors I’ve ever had the pleasure of working with. Lynne has a talent for being able to teach a class in a manner that provides substantial value to both the novice and the experienced. If I were going to attend a course conducted by her on the subject tomorrow, I would be confident in the fact that I’d be leaving with new information, ideas and strategies. I highly recommend taking advantage of her abilities.
Sincerely,
Dan Lee, Associate Broker, RE/MAX Properties, Inc.
Lynne:
It's been over a year since I worked with The Growth Company on designing
a program to fit our specific needs. Here is what I wrote then:
"Again I'd like to thank you for designing and delivering a customized day of team building and professional growth exercises for AT&T Alascom's Customer Care and Marketing Teams! We loved the way you took the lessons of Who Moved My Cheese and made them relevant to our individual and work lives! We had fun and definitely expanded our horizons. Today we are back to work with a fresh set of tools and guiding principles!
I can always count on Lynne Curry and all the associates at The Growth Company to give 110%. I've known Lynne for over 20 years during which time I have attended her classes and have sent associates to her for customized individual coaching. It's wonderful to know that she has others on her staff too who perform to her very high standards. It was a pleasure working with you on such short notice and having you be very flexible on adjusting the activities of the day to ensure we got what we wanted out of the training.
I'll be calling the next time we run into a roadblock and need to
have a fresh, objective perspective!"
These comments are still as true now as they were then. Since that time,
I have kept in touch with some of your course offerings. We recently restructured to place more emphasis on face-to-face sales with our customers. The Growth Company has always been here to help us and we look forward to continuing to work with you and your staff!
Liz Kester, Customer Care Director, AT&T Alascom
|
