Training Sessions that offer you the results you want

This is a partial listing of the training sessions we have available. You can request a flyer on any of these sessions. You may also call 276-4769 and discuss your training needs, to no cost, with any of our team and we can customize a unique session that exactly fits your needs

• Also see upcoming Training Seminars >

Training Topics
Management and Supervisory Training

• Coaching Strategies that Work
  
• Effective Delegation Strategies
  
• Discipline and Handling Work Performance Problems
  
• Dealing with Problem Employees
  
• Hiring and Firing
  
• Interviewing Skills for Managers
  
• Legal Aspects of Management
  
• Making Performance Appraisals Effective
  
• Managing Change and Freefall for Managers
  
• Managing for Improved Work Performance
  
• Managerial and Supervisory Communication
  
• Gen X and Y: A Briefing for Managers
• Managing for Productivity
  
• Managing Meetings that Work
  
• Practical Strategies for Motivating Employees [beyond the raise?]
  
• Succeeding as a New Supervisor
  
• Teams That Work and Strategies for Managers Managing Them
  
• The Leadership Series and Executive Development for Managers
  
• The People Game: Maximizing Your Payroll Dollars
  
• Results-oriented Management
  
• Time Management: Gaining 4 Hours a Week
  
• Sex Harassment: How To Avoid a $7.1 Million Dollar Mistake
  
• Preventing EEO and ADA Problems
  

• Communicating for Results
  
• Conflict Resolution Skills That Work
  
• Client and Witness Interviewing
  
• Effective Business Writing
  
• Influencing without Authority
  
• Negotiation Skills for Softies
  
• Voice Training
  
• Persuading, Influencing and Convincing
  
• Playing to Win/Win: Negotiation Strategies that Work
  
• Presenting with Style: Effective Public Speaking
  
• Surviving Media Interviews

• Closing the Sale and Overcoming Objections
  
• Cold Calls: Warming Them Up
  
• Double Your Revenue: Marketing Strategies
  
• Fundraising: Winning Hearts and Money
  
• Guerrilla Marketing
  
• Happy Problems: Skills for Turning Around Problems and Problem Customers
  
• High-Performance Selling
  
• Persuasion: Sales Techniques for Non-Salespeople
  
• Turning Browsers Into Customers
  
• Winning Customers: Sales Skills for Customer Service Professionals
  
• Presenting Your Company Professionally: Telephone Skills
  
• Business and Customer Etiquette
  
• CARE: Customers Are Really Everything
  
• Dealing With Difficult People

• Board of Directors’ Training
  
• The Memory Work-out: effective, no-gimmick memory training for remembering names and information
  
• Diversity: Cross-Cultural Strategies That Work
  
• Humor in the Workplace
  
• Increasing, Assessing and Maintaining Motivation and Professional Energy
  
• Balancing Personal and Professional Life
  
• Professional Resume Writing
  
• The Milky Way Diet: Emotional, Attitudinal and Behavioral Strategies for Making Weight Loss Easier
  
• Taking the Edge Off Stress: Stress Management and Relaxation
  
• Team-Building That Works
  
• Career Planning
  
• Creating Breakthroughs: Changing Your Relationship Patterns
  
• Handling Criticism Diplomatically
  
• Individualized Career Planning
  
• Interviewing and Job Hunting Skills
  
• Personal Goal-Setting
  
• Creativity Tools
  
• The Structure of Magic: NLP and Creativity
  

• Board Member Development and Conflict Resolution
  
• Board of Directors’ Training
  
• Streamlining Board Meetings
• 2005 and beyond: A Real World Business Plan
  
• Strategic Planning
  

• Business and Customer Etiquette
  
• Image: Communicating Professionalism
  
• Professional Development for Secretaries and Administrative Staff
• Receptionist Training
  
• Telephone Etiquette
  

• Juggling: Successfully Managing Multiple Demands
  
• Managing Change, Conflict & Stress
  
• Motivation In a Down Economy
  
• Stress, Burnout and Renewal
  
• Getting Unburied and Time Management
  
• Deck the Halls and Not your Boss: Time and Stress Management
  
• Taking the Edge Off: Stress Management When You Only Have 30 Seconds
  
• Real-time Stress Management
  

(This is not a complete list. Please ask if a desired topic is not on this list.)